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Get help with your Microsoft account - Microsoft Support
Help with BitLocker. Finding product keys for Windows and Office. Other support. Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.
Applies To: Microsoft account dashboard
Avoid and report Microsoft technical support scams
Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...
How to go passwordless with your Microsoft account
Once you remove your password from your account, you will need to sign in using a passwordless method like the Microsoft Authenticator app, Outlook for Android, Windows Hello, physical security keys, or SMS codes. Note: We will start to offer sign-in approval notifications in the Outlook for Android app from January 2024.
Applies To: Microsoft account dashboard
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ,然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片,然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码,选择 下一步 ...
获取有关数字代码或礼品卡的帮助 | Xbox Support
获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符,则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时,请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片,或拍摄打印代码的收据 ...
Ways to install Windows 11 - Microsoft Support
Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.
Xbox 付款错误消息和代码 | Xbox Support
此错误代码可能表示以下情形之一:. 你的银行未授权你的支付选项(例如,你的信用卡已过期、被冻结或者已被拒绝)。. 请联系你的信用卡公司或银行,确保正在使用的支付选项已激活,具有可用资金,且交易并未因为某些原因而受到阻止。. 如果用于为 Xbox ...
Change the refresh rate on your monitor in Windows
Select Start > Settings > System > Display > Advanced display . Next to Choose a refresh rate , select the Dynamic option. ( Note: This option is only available on supported hardware. If you don’t see the Dynamic option, then your hardware doesn’t support DRR.) If you want to disable DRR and use a fixed refresh rate, you can select a ...
使用 Microsoft 帐户余额进行购买 | Xbox Support
如果使用你的 Microsoft 帐户余额购买游戏或加载项,则帐户中的资金可能不足以支付商品的总价格。. 例如,如果尝试购买的游戏的单价为 9.99 美元,而 Microsoft 帐户余额为 10 美元,则该金额不足以支付税款,因此需要充值才能支付总余额。. 如果收到数字充值码 ...
Windows 11 and Secure Boot - Microsoft Support
From the next screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make changes. To change these settings, you will need to switch the PC boot mode from one enabled as “Legacy” BIOS (also known as “CSM” Mode) to UEFI/BIOS (Unified Extensible Firmware Interface). In some cases, there are options to enable ...